MedRef Privacy Policy
This Privacy Policy describes how MedRef ("we", "our", "us") collects, uses, and protects your information in compliance with Qatari Law No. (13) of 2016 concerning Personal Data Privacy and applicable healthcare regulations.
1. Information We Collect
We collect the following types of data:
- Personal Information: Name, email, professional credentials, facility name.
- Patient Referral Information: Data input during referrals, which may include Protected Health Information (PHI)Protected Health Information (PHI).
- Usage Data: Logs, IP addresses, device/browser information for system optimization.
2. Purpose of Data Collection
- Facilitate secure digital referrals between licensed healthcare entities.
- Support platform functionality and user authentication.
- Ensure compliance with Qatari data protection and healthcare laws.
3. Lawful Basis for Processing
- Consent of the user and/or patient (as required by law).
- Legitimate interest to provide a secure referral platform.
- Compliance with legal obligations in Qatar.
4. Patient Privacy
- Users are solely responsible for obtaining valid and informed patient consent before uploading or sharing any PHI.
- MedRef does not store PHI for longer than necessary and employs industry-standard encryption and access controls.
5. Data Storage and Retention
- Data is stored on secured cloud servers.
- Patient data is retained only as long as necessary to fulfill referral services, unless longer retention is required by law or regulation.
6. Data Sharing
- MedRef does not sellor trade any personal or patient data.
- Referral data is shared only between authorized referral participants.
- Data may be disclosed only under request from governing authorities (Ministry of Public Health in Qatar) or court orders or legal obligations under Qatari law.
7. User Rights
As per Qatari privacy law, you have the right to:
- Access your data;
- Correct or delete inaccurate information;
- Withdraw consent where applicable;
8. Security Measures
We use:
- End-to-end encryption for referrals;
- Role-based access controls;
- Regular security audits and system updates.
9. Contact
For privacy-related inquiries, contact:
📧
info@med-ref.com